Use Spotify’s Community’s Ongoing Issues board for troubleshooting tips and information.Look up on Twitter to find out if this is a known issue affecting all users.Reinstalling the app also ensures that you get the latest upgrade. Select ‘Updates available’ found in the top-right.
Spotify upgrade to family update#
When there is an update available, a blue dot is visible beside the menu button in the top-right corner of the screen: Update Spotify on Desktop using these steps: Update Spotify on Android using these steps: Tip: If Spotify doesn’t appear, your app has the latest update already. Select your ‘Apple ID image’ found in the top right corner.Here’s how you can manually update your Spotify app on iOS:
Spotify upgrade to family how to#
Here’s how to update Spotify:įirstly, we recommend that you turn ON automatic updates, this way you will always be running the most up-to-date version of the site. It is possible that another version of the app is available, and that should fix any bugs. It is possible that you used another account for your Premium subscription. This can signal an update to your device and account.Īlso, make sure you are using the correct login details. If you are a Premium subscriber but you aren’t benefitting from Premium features, it is possible that your App is the culprit.īelow, we have a list of troubleshooting tips we recommend trying to get your premium service functioning smoothly once again. To avoid any issues, always ensure that you have sufficient cash in your account before the debit order goes off and have the contact number of the correct company that processes your payments on hand. Select the contact link below ‘Payment’.To find out who the provider is, or to contact them directly, follow these steps: You will be required to ask them about anything related to subscription fees.
If your plan is through another company (e.g., your mobile or internet service provider), they deal with your payments. When you make a payment, your bank sets aside the funds under ‘pending.’ If the payment isn’t successful, the pending status terminates, and the funds get sent back to you. If you find that your Spotify payment is under ‘pending’ on that month’s bank statement, there is a possibility that it has not been processed successfully. If your premium account is not working across multiple devices, we recommend that you check your payment status. However, life happens, and it is possible that you may have neglected to pay this bill on time or at all. Spotify Premium is a paid service, and it will only work if you continue to pay your subscription fee.
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